What Is Business SaaS? (With Examples)

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SaaS is all around us.

Two decades earlier, who would have thought of that instead of owning Microsoft Word, you would pay for it monthly?

Streaming services and even marketing tools rely on the SaaS service design.

Nevertheless, while there’s a consumer-level SaaS that we all know about, there’s likewise enterprise-level SaaS.

Enterprise options provide higher performance and versatility than even B2B SaaS.

If you’re running massive SEO campaigns or managing PPC or social projects for big enterprises, you require to comprehend the difference between SaaS enterprise and B2B.

What Is SaaS Business?

Enterprise-level SaaS is different from the platform that a routine organization uses since it’s a more robust solution with a great deal of customization alternatives.

For instance, Hootsuite is among the world’s leading social networks management platforms.

The platform has a business strategy that is a “beefed” up variation of Hootsuite and includes:

  • More social accounts.
  • Ad profiles.
  • Return on investment (ROI) reporting.
  • Personalized consulting and training.
  • Employee advocacy.

Every platform is various, however business services will frequently include:

  • Alternatives to better monitor analytics and outcomes.
  • Training options for groups.
  • Consulting to help the enterprise maximize the platform.

How Enterprises Gain From SaaS

Enterprises pay more for extra solutions that enable supervisors to report to their superiors more quickly and also offer an improved client service tier.

And enterprises can benefit from SaaS in lots of methods, including:

  • Speedier, more reliable software deployment, and feature updates.
  • Devoted client support.
  • Access to more thorough reporting tools.
  • Lowered costs on hardware and IT staff.
  • Greater performance.

Business Vs. B2B SaaS

B2B is much different from enterprise SaaS due to the fact that B2B can be an organization with five employees or 500+.

Enterprises are often larger business entities with several groups, workplaces, and workers.

These entities are fast-growing and have a requirement that traditional B2B SaaS can not satisfy.

Picture a business with 1,000 providers and one with 20.

Both of these businesses demand SaaS options, however business with 1,000 suppliers may need:

  • Easier methods to manage billings and envision payments.
  • Greater limits on invoices being sent out per month.

If you refer back to the Hootsuite example, you’ll see that the business item has team efficiency reporting available. The capability to view who in the group is performing best is something that HR or group leaders will want to see in an enterprise.

As a service adds more employees, the enterprise-level solution will use more analytics and reporting that can be utilized to monitor efficiency.

It’s a lot much easier for a team leader to handle a five-person team and each member’s efficiency than it is for a team of numerous staff members.

A few of the primary differences in between these 2 SaaS company models include:

  • Rates: Enterprise options will cost more, and need you to connect to the business for a demonstration and a quote. You might need to commit to a contract with the SaaS business, and this is a drawback compared to the month-to-month options.
  • Customer service: Enterprises may have account managers and a higher level of assistance. Higher-valued accounts will frequently have access to training and consulting, which isn’t readily available with lower prices tiers.
  • Customization: You might have access to customization that enables you to include branding or additional functions not offered to non-enterprise users.
  • Analytics and reporting: There will certainly be reporting and analytic options offered that aren’t accessible in other places. These reporting alternatives will be tailored towards HR teams and managers who need to have a much better understanding of user performance.

Visualizing the distinction in between B2B and business SaaS is best if you analyze the primary platforms providing enterprise options.

Business SaaS Examples


Ahrefs is a typical tool utilized in SEO for everything from examining competitors to keyword research and site audits.

When you sign up for the business addition, you receive all of the tools provided in lower tools, however you can also access:

  • Unlimited history: Examine all backlink information in the database back to 2013 and keyword rankings because 2015.
  • Access management: Fine-tuned gain access to control for team members to allow members to view certain information and not others.
  • Pay by billing: Alternative to pay by hand via invoices.
  • Directory site listing: Promote your company by being noted in the company’s exclusive directory site.
  • Audit log: Track all user activity for your office(s).
  • API: Gain access to the business’s API to establish your own solutions and fine-tune the manner in which your enterprise sees information.
  • SSO: Capability to use single sign-on.

Ahrefs allows its enterprise users to have a larger swath of data to understand a website’s history and provides team leaders with much better insight into user activities.


Semrush is a significant competitor of Ahrefs, and considers its company prepare a business strategy.

However, it does offer a custom strategy that permits enterprises to take advantage of more of the platform.

The primary differences between the business tier and lower tiers are:

  • Historical data
  • 3 to 10 times higher keyword tracking.
  • API access.
  • Sound of voice metric.
  • Item listing ad analytics.
  • Greater number of reports.
  • Much more.

However, the custom-made strategy will allow for higher limits on things, such as keywords to track, users, and more. Enterprises can work with the group to develop a strategy that best fulfills their needs.

Google Analytics 360

Google Analytics is complimentary, however for a business that desires even more information, the 360 product is offered. The main advantages of an enterprise plan are:

  • Advanced tools, such as Unsampled reports, data-driven attribution, and BigQuery export.
  • Service level agreements that describe information freshness, larger processing limits, and data collection.
  • Access to a team of devoted support professionals.
  • 20 billion hits each month information volume.
  • Real-time information.
  • 3 million row exports.
  • Tracking API.
  • More.

Integration of data into other platforms, such as Salesforce, is likewise used.


SaaS tiers make sense for all celebrations, from establishing business to users.

Users who make use of greater data and need higher limits, greater reporting, and much better customer support will consume more resources.

Enterprise SaaS fills the gap by providing these additional services at a higher expense.

The secret to greater rates is to offer the support and personalization an enterprise requires without impacting service for other users.

When larger businesses require higher information control and gain access to, enterprise SaaS allows for lower initial expenses and support to take advantage of the service to its max degree.

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